Privacy policy

1. Information We Collect

When you use our website, we may collect the following types of information:

• Personal Information: Name, email address, phone number, payment details, and booking information provided when making a reservation.
• Technical Information: IP address, browser type, device type, operating system, and browsing activity (collected automatically through cookies or analytics tools).
• Communication Data: Any messages or inquiries you send us through contact forms or email.

2. How We Use Your Information

We process your information for purposes such as:

• Processing and managing your booking.
• Communicating with you regarding your stay.
• Improving our website and services.
• Sending you promotional offers or updates (only if you have opted in).
• Complying with legal obligations.

3. Cookies & Tracking

Our website may use cookies and similar technologies to:

• Enhance user experience.
• Track website traffic and usage through tools such as Google Analytics.
• Remember your preferences.

You can disable cookies in your browser settings, but some features of the site may not function properly without them.

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share information with:

• Service Providers: Payment processors, booking platforms (e.g., Airbnb, Booking.com, etc.), and IT support.
• Legal Authorities: If required by law or to protect our rights.

5. Data Retention

We retain your personal information only as long as necessary to:

• Complete your booking and provide services.
• Comply with tax, accounting, or legal requirements.

6. Your Rights (GDPR Compliance)

As a visitor from the European Union, you have the right to:

• Access your personal data.
• Request corrections or deletions.
• Restrict or object to processing.
• Withdraw consent for marketing communications.

To exercise these rights, please contact us (details below).

7. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no online system is 100% secure.

8. Third-Party Links

Our website may contain links to third-party sites (such as Airbnb or social media). We are not responsible for the privacy practices of these external websites.

9. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

OliveGroveVilla
Email: hello@tophouses.gr
Phone: +(30) 6970 477 054

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."

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